Microsoft Office 365 was launched in 2011 and over the last few years it has grown to become the most popular enterprise cloud service in the world. GCC has been migrating businesses onto Office 365 for the last five years. Office 365 is changing the way businesses work. We've put together a short list of reasons why you'd be better off if you make the move to Office 365 supported by GCC. GCC can supply licensing, handle billing, migrate legacy emails and provide full setup and Support.
Cloud services hosted by Microsoft reduce business cost. No need to worry about servers and maintenance.
Software that grows with your business. Office 365 works on a system of 'you pay for what you get'. As your organisation grows, simply pay for the additional services and storage that you need.
Ability to download the full Office Suite across five different devices.
Access to the Office Online Portal to work anywhere, anytime. Access email, files and documents from mobiles, tablets and laptops on the go.
Software is automatically updated.
A Unified User Interface. Pick and choose the tools you want and add them to your Office 365 home screen.
Data loss prevention. Losing data and documents can be a disaster. Office 365's data protection and backup offers you the peace of mind that you'll never lose the data you use.
Access to Yammer, Microsoft's Enterprise Social Network (ESN) to connect and interact with other, create social groups, like posts, comment, share and collaborate on files.
One of the best ways to set up file storage and sharing for your business is to use OneDrive for Business and an Office 365 team site together. This is ideal if you have a small business with a few employees.
Office 365 includes a basic team site for you to get started. You can immediately start storing files in OneDrive for Business and collaborating on files in your team site.
Where you can store documents in Office 365
OneDrive for Business is designed for individual use, with the occasional sharing of files. OneDrive for Business is ideal for storing files you own.
An Office 365 team site is designed for sharing and collaborating on files regularly. A team site is ideal for storing files that have shared ownership where several people or the whole team owns the files and might collaborate on them.
Both OneDrive for Business and team sites provide anywhere access for you and your employees.
Here are recommendations for what to store in each location when you use OneDrive for Business and Office 365 team sites together:
What it's for
What to store here
OneDrive for Business
Storing content on OneDrive for Business is like storing files on your computer; no one else can easily access them. It's ideal for storing business files that you're working on by yourself.
Business files that other team members won't need to collaborate on or access regularly.
Office 365 Team site
An Office 365 team site is like a website, but by default it's not public; it's accessible only to people you give permissions to. It's ideal for sharing and collaborating on files.
Shared documents that all of your employees can access and collaborate on. For example, collaborate on a PowerPoint presentation, store team plans that everyone updates, or publish meeting agendas.
Office 365 Team subsite
An Office 365 team subsite is like a separate section on your team site with a unique look or unique permissions for access. It's ideal for sharing and collaborating on files with a customer or partner external to your business. It's also ideal for storing files you want to keep private from the rest of the people in your business who have access to the team site. You can set up a subsite so only you (and if needed, one or two others) can access it.
Files you want to share with people external to your business. Files you want to keep private from others in your business. For example, you might want to store personnel and financial information here.
Office 365 Site collections
File storage and sharing, but the site collection is completely separate from your existing team site. A new Office 365 site collection has its own address and permissions. It can be used for internal or external collaboration. Larger businesses use site collections in the same way small businesses use subsites.
Store the same shared information in a site collection as you would in a team site and subsite.
Video: Moving your files to the cloud
Watch this video to see how you can get started quickly storing your documents in the cloud.
Steps: Start using OneDrive for Business and your team site for file storage and online collaboration
- Step 1
- Step 2
- step 3
- Step 4
Tell team members to store their own files on OneDrive for Business.
Estimated time to complete: 5–10 minutes
Each person in your business who has Office 365 gets OneDrive for Business cloud storage. Tell them they should store business-related files here if they are the only ones who need to use the files. For example, they might store a draft proposal, their meeting notes, or the script for a demo they're going to deliver. It's also important to tell employees to share their OneDrive for Business folder with you and coworkers. If employees get sick or leave the company, it's difficult to access their files stored on OneDrive for Business. But if the OneDrive for Business folders are shared, you can always access the files if needed.
Here's how each person on your team gets to their OneDrive for Business and shares their folder.
Go to https://portal.office.com to sign in.
Type your user name and password, and then select Sign in.
On the Office 365 Home page, choose OneDrive.
In OneDrive for Business, if you already have a Shared with Everyone folder, open it. This is where team members should store their own business-related documents in OneDrive for Business. Choose Share, and go to the next step.
Or, if you don't already have this folder, choose New to create a new folder. Name it Shared with Everyone, and choose Invite People. If you don't see Invite People, click Create and then right click the new folder and click Share.
In the Invite people box, type names or email addresses of team members who you want to have access to the folder. You can include your own email address to get a copy of the email that will be sent to the people you give access to.
Select a permission setting for the folder to Can edit or Can view.
Type a message to be included with an email that’s sent to the people you invite so they know that the email includes a link to your shared business files. Choose Create. The email is immediately sent to the people you invite.
Here's what the email looks like when it's sent. It includes a link to your Shared with Everyone folder at the bottom so they can get to it.
Explore your Office 365 Team Site
Estimated time to complete: 5–10 minutes
Office 365 includes a basic team site with some features to help you get started. Only the people in your business can access this internal website.
Here's how you get to your team site:
While still signed in to Office 365, in the upper-left corner of the page, choose the app launcher , and then choose Sites.
On the Sites page, choose Team Site.
You'll see the Home page for your team's internal website with a default title of <your business name> Team Site. This Home page includes:
Tiles to features to help you get started customizing your team site.
Left-side links for navigating to other areas on your team site.
A document library, so you can start storing and sharing files with your team.
Upload files to your Office 365 team site for online collaboration.
Estimated time to complete: 20–30 minutes for your first few files
To help you get started storing and sharing files quickly, your team site comes with a place to store files. It's called the Documents library as in a "library of documents."
Here are the steps:
On the Home page of your team site, choose Documents from the navigation menu on the left. This will take you to your Documents library.
While you're still signed in to Office 365, open File Explorer from your Start bar or other location.
Go to the files you want to upload to your team site.
Select the files you want to upload to your team site, and drag them to the Documents library.
When you're done, the files will be stored in both your team site and your computer.
You can delete the files from your computer. In the next step, Step 4: Sync online files with your desktop, you're going to create a new location for these files on your computer.
If you have a lot of files or large files to upload to your team site, read these tips on uploading large or many files to a library.
If you need more storage space, see Change storage space for your subscription.
Sync online files with you PC or Mac
Estimated time to complete: 20–30 minutes for your first few files
Now that you have files on your team site, you can set them up to sync with your PC or Mac. This way, you can work on your files from your PC or Mac instead of working in Internet Explorer, Chrome, or another browser. It's also useful to have a version of your files synced on your computer for situations when you need to get to a file and you aren't connected to the Internet.
After you set up files to sync with your computer, when you’re connected to the Internet, they'll be synchronized automatically about every 10 minutes.
Here's how to synchronize files on your team site with your desktop:
On the Home page of your team site, choose Documents from the left-side navigation menu. You can't set up synchronization from the Home page, you have to open the library from the navigation menu.
Tip: When syncing files on your team site, you’re syncing each document library on the site, not the entire site.
In the Documents library, choose Sync. Or select the individual files you want to sync.
At the OneDrive for Business box, choose Sync now. (OneDrive for Business is the process doing the synchronization.)
If you then get a security prompt, choose Allow. If you get a prompt to enter your Office 365 credentials, enter your Office 365 user ID and then your password. When the syncing process starts, you'll see this dialog box:
Choose Show my files to see your documents in Windows Explorer. You can see the files on your computer in your SharePoint folder. The little green check mark next to the file indicates that it's up to date and has been synchronized with the version on the team site.
When you sync files on OneDrive for Business, they are located on your desktop in your OneDrive for Business folder.
Go to your SharePoint folder, and open the file. Make a change, and then choose Save. If you're connected to the Internet, at the bottom of your screen you'll see Uploading to SharePoint, indicating the file is being saved to your team site. It's also saved to your desktop in the SharePoint folder at the same time. If you get the message "Failed to upload," try again. Sometimes an inconsistent Internet connection can disrupt saving.
Congratulations! You're done setting up file storage and online collaboration for your organization.
Best practices for file storage and sharing
File storage and collaboration recommendations for other types of small businesses
Small nonprofit: Create an Office 365 team site to store shared documents so information is centrally located and archived. This way information isn't lost during personnel transitions, for example, to another director. Create a private Office 365 team subsite to store files that you want to keep private from the rest of the team, such as your personnel and financial documents.
Sole proprietorships: Use OneDrive for Business to store your own files and share them with customers on a case-by-case basis.
Co-ownerships: If you co-own the business, you can still use your OneDrive for Business, but you'll need to directly share your files with the other owner, and vice versa.
Businesses with external clients or partners who need access to files: Use Office 365 team subsites to store and share documents intended for a specific customer. Because access to subsite is specific to certain customers and limited to the subsite, you don't need to worry that one customer will accidentally get access to information intended for another customer.
Keep Private files private
When you store a file in OneDrive for Business it's only accessible by you, unless you share it with others. When you share files, you can choose individual people to share with, or share with everyone. You can also create separate folders in OneDrive for different purposes such as public, personal, or for individual projects. Each folder can be shared with a different person or group, or nobody else at all.
What files can be stored in OneDrive and Team Site?
While you can upload almost any format file, some files may not be allowed for two reasons: security and invalid characters in the file names. OneDrive for Business security policies block certain file types and a small set of characters.
We're here to help!
If you have a question or require assistance with your OneDrive for Business or SharePoint deployment, give us a call, we are here to help.
As you know, thousands of organisations in the UK and overseas have been caught out by a ransomware attack called WannaCry, also known as WanaCrypt0r 2.0 and WCry. The malicious software locks data and then demands payment of up to $300 (£230) in Bitcoin, a demand which doubles in 3 days, before it will restore locked files. Some security experts warn that there is no guarantee that full access to locked files will be granted even after a payment has been made.
WannaCry seems to have spread via a computer virus known as a worm; once inside an organisation, it hunts down vulnerable machines and infects them too. This explains why its impact has been so public – because large numbers of PC’s at each affected organisation have been compromised.
Infections have been reported by security firms in more than 150 countries and Mikko Hypponen, chief research officer at Helsinki-based cybersecurity company F-Secure, called the attack "the biggest ransomware outbreak in history”. So far.
Why has the NHS been affected so badly?
In the UK, many hospitals have fallen victim to this ransomware attack with staff being forced to fall back to pen & paper and to use their own mobile phones after the attack affected their key systems.
There could be many reasons why the NHS was so badly affected. The most likely is because it’s a huge organisation, supported by a very large IT infrastructure which has lots of partners and suppliers connected to its core network.
It’s fair to say that complexity is an enemy of security and elements of the NHS network, especially those operated by suppliers, may not have been as well maintained as they could have been. Patches that would have protected systems from WannaCry clearly had not been applied. So, as soon as the worm got in, it was allowed to run riot.
Am I at risk from Ransomware?
The WannaCry virus only infects machines running Windows. If you have not been updating Windows, or are still using old unsupported versions such as Windows XP, then you could be at risk. Especially if you do not take care when opening and reading emails.
You can protect yourself by running updates, using firewalls and anti-virus software and by being very wary when reading email messages. Taking a backup of key data, which can be restored without having to pay up should you be infected, is also a wise thing to do.
What has Microsoft done to help tackle this?
Microsoft issued a patch to protect Windows users on March 14. Last Friday, a Microsoft spokesman said it had provided additional protection against the WannaCry malware and that its engineers were also working with customers to provide further assistance. GCC customers will have had the patch issued to their PC’s as part of their desktop support service.
The Microsoft spokesman reiterated that customers who have Windows Updates enabled and who use the company's free antivirus software, Microsoft Defender, are protected.
Can these infections be stopped?
Unfortunately, not really. No protection can ever be 100% perfect because organisations are run by people and people make mistakes. Cyber thieves rely on tricking email recipients into clicking links in their booby-trapped emails – a practice known as phishing – or into opening attachments to start off an infection.
How can I best protect myself from Ransomware?
The very best protection for you, both at work and at home, is:
- Keep your organisation's security software patches up to date;
Use proper antivirus software services and, for any personal/home computers:
- Run Windows Update;
- Make sure your antivirus product is up to date and run regular scans;
- Most importantly for ransomware, back up the data that matters to you, because you can't be held to ransom for data you hold somewhere else;
- Be extremely suspicious of all e-mails, particularly those which ask you to open attached documents or click on web links.
If you need any further information from the GCC Helpdesk, contact us on 0845 260 1161.
Can I switch to other Office 365 plans?
Yes, if you need to upgrade you can transition your account to a different plan, such as moving from Office 365 Business to Office 365 Enterprise.
Can I mix and match different Office 365 plans?
Yes, as long as the license usage limitations are not exceeded; for example you can’t have more than 300 users on Business Essentials or Business Premium.
For more information or advice on how to best use Microsoft CRM for your business do get in touch.
The video link tutorial below takes you through setting up a template and then how to use the template when creating a contact.
The video link tutorial below takes you through setting up a simple advanced find that filters on two entities. It then shows how to save the find as a view and then share that view with others.