Blogs & News
Accessing the number pad in MX Cloud during a call
22 January 2024
This blog will show you how to enter numbers on the number pad when on a call.
For example, you may need to select from a choice of options; Press 1 for Support or 2 for Sales etc.
How do I do this?
1. When on a call, you’ll see the black call bar on the right, with options to transfer hold etc. and a more button.
2. If you click on the More button during a call, you can select Keypad, which will display the number pad.
3. You can then use the mouse to click on the numbers you need to enter.
4. When finished, click the small grey cross, and the number pad will disappear again.