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How do I extend the Dataverse search in Microsoft Dynamics 365 CRM?

Summary

The updated Dataverse Search was released fully onto most production Dynamics CRM instances in October 2021. It provides a much more comprehensive search experience – with suggested results as you type, scanning multiple tables using fuzzy logic, and returning results in order of relevance.

However, not all fields and tables are included by default and you might want to remove some tables and columns, or add custom tables or columns.

Here we’ll look at how to amend the tables and columns included in the search.

How do I add a table and field to be searched?

Managing the search index needs to be done by a system administrator from within a solution, using the Maker Portal.

  • Within a suitable solution, select “Overview” and then “Manage Search Index”.
  • The pop out panel will show which tables are included in the Dataverse search and which are not – it’s a simple task of just checking or unchecking the relevant tables to include or remove them from the Dataverse Search results.
  • Once a table has been enabled for Dataverse Search, you can configure the columns to be searched by editing the “Quick Find View” for the relevant table. Add the “Quick Find View” to the solution if necessary, add the relevant column to the View and then add the column to the “Find By” section in the bottom right hand corner, then save and publish.

Dataverse Search in action

Once all configured and published, it might take a few minutes for the search index to be updated, but once updated the search results should now reflect the additional column.

Confirmation is also shown when viewing the specific record type as to which table columns are being searched.

Additional Information

NOTE: it can take some time for changes to the Dataverse Search to be fully reflected – the system can take an hour or so to update the search index (depending on the amount of data).

Full details on configuring Dataverse search can be found here. You can also find more details on the different search options within Microsoft Dynamics 365 CRM here.

Further Information

If you have any questions about this or need assistance, then please contact the GCC Group Support Team on 0345 260 1151 or servicedesk@gccgroup.co.uk

Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM is a comprehensive customer relationship management software, used by small medium & enterprise sized businesses, to give you and your team the power to drive sales growth.

Connect your sales, marketing, and service teams with Microsoft Dynamics 365 CRM – breaking down any data silos.

Dynamics 365 CRM offers a choice of role-based CRM modules: sales, marketing, customer service & field service – simply choose which modules are needed for your business.

Speak to us today to find out which Microsoft 365 applications could be deployed in your business.