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How to check a user’s security access in Microsoft Dynamics 365 CRM


Sometimes getting a user’s security access to particular records can be fiddly and leave you feeling unsure as to where access has or has not been given.

Thankfully, there’s an easy way to check your access or another user’s access to a specific record – within the Microsoft Dynamics 365 CRM user interface.

How do I do this?

  • Within any record there is a ribbon command called “Check Access”:
Check Access in Microsoft Dynamics 365 CRM
  • Clicking on this presents a new window that shows the currently logged on User’s access, as below:
How to check a user's access in MS Dynamics 365 CRM
  • You can then select which permission you are looking at, by clicking on the permission/access type (Read, Write, Create, etc).
    The “Assigned directly” section will then show you how those permissions are obtained.

NOTE: System administrators can also change which user is being checked by utilising the user lookup field in the top left-hand corner.

Getting Record access right

The combination of seeing which roles give which permissions allows a smoother experience when fine tuning security.

If you don’t have the required permissions, then your system administrator can use this information to tweak your security roles to get the required access.

Additional Information

More details on record security and access on Microsoft Dynamics 365 CRM can be found here.

Further Information

If you have any questions about this or need assistance, then please contact the GCC Group Support Team on 0345 260 1151 or

Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM is a comprehensive customer relationship management software, used by small medium & enterprise sized businesses, to give you and your team the power to drive sales growth.

Connect your sales, marketing, and service teams with Microsoft Dynamics 365 CRM – breaking down any data silos.

Dynamics 365 CRM offers a choice of role-based CRM modules: sales, marketing, customer service & field service – simply choose which modules are needed for your business.

Speak to us today to find out which Microsoft 365 applications could be deployed in your business.