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How to use the new items feature in Microsoft Outlook


Microsoft have included a handy new feature within Outlook, which may go unnoticed. This great feature allows you to easily carry out your business tasks without the need to switch screens or applications.

This new feature is: The “new items” button, which is located under the home menu dashboard of Outlook.

How to create meetings, appointments, tasks & new contacts using the “new items” feature

Previously, scheduling a meeting or any other business tasks in Outlook has not been a one step process, but the addition of the “new items” button has simplified these processes. The “New Items” button allows you to create the following without any complication, or need to switch applications:

  • New emails
  • Meeting requests
  • Appointments
  • Contacts
  • Tasks

And much more….

In order to use this feature within outlook, simply click the “Home” menu tab followed by “New Item” and then on to whatever you wish to carry out.

New Items in Microsoft Outlook

TIP: You can even write down the details of an appointment in an email and drag them onto the calendar icon to create new calendar appointments.

Additional Information

To note, this feature was made available in Microsoft Outlook 2016 and above. Older versions will not have this functionality available.

Further Information

If you have any questions about this or need assistance, then please contact the GCC Group Support Team on 0345 260 1151 or

Microsoft 365

In our personal and business lives, we’re becoming more connected than ever. Microsoft 365 is the world-class cloud-based platform which helps you to achieve your goals from anywhere.

Microsoft 365 is a suite of apps bringing together all the greatest Office applications in one cloud-based platform, enabling your people to connect, collaborate and get things done from anywhere.

Applications that help you stay connected and get things done include:

  • Word
    Microsoft’s iconic word processing program allows you to create and share documents, now with intelligent document support.
  • Excel
    Simplify complex data with the world’s most-used spreadsheet program.
  • PowerPoint
    Create and share outstanding presentations.
  • Teams
    Bring everyone together with secure video & call conferencing, instant messaging, and collaboration.
  • Outlook
    Manage all your emails in one place.
  • One Drive
    Save files securely and access them at any time, from anywhere.
  • SharePoint
    Create team sites to share information, files, and resources.

Plus, other useful applications such as Exchange, Intune and Azure Information Protection.

Speak to us today to find out how which Microsoft applications could be deployed in your business.