Microsoft Office 365 – Frequently Asked Questions

Can I switch to other Office 365 plans?

Yes, if you need to upgrade you can transition your account to a different plan, such as moving from Office 365 Business to Office 365 Enterprise.

Can I mix and match different Office 365 plans?

Yes, as long as the license usage limitations are not exceeded; for example you can’t have more than 300 users on Business Essentials or Business Premium.

Can I use Office 365 with Terminal Services (RDS)?

Yes with these Enterprise plans: E3, E4 and Office Pro Plus standalone plan.

What happens to my data if I cancel my subscription?

If you decide to cancel your Office 365 subscription you can download your data and save it to another location. It is recommended you do this before you cancel, but data associated with your Office 365 account will be available to your administrator(s) in a limited function account for 90 days.

Does Office 365 work with Windows Vista and Windows XP?

Yes, some functionality is possible. However, we recommend Windows 7 or higher for full functionality.

Does Office 365 automatically upgrade when a new version is released?

No, once an update is released you are able to postpone upgrading for six months. However, it is an evergreen product, and the automatic upgrade can be enabled.

How much storage is available on the Exchange plans?

50GB per user.

Are there any promotions available for Office 365?

Yes, promotions are available. Contact GCC for more information.

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