Get a competitive edge with GCC and Microsoft CRM

As Microsoft strategic partners, GCC would like to introduce you to Microsoft Dynamics CRM Online. We believe that this is one of the best ways for small-to-medium businesses to get that all-important competitive edge.

With Microsoft Dynamics CRM, you can earn customers for life by providing relevant, personalised service—at any time and via any channel. Empower your employees with everything they need at their fingertips to deliver amazing customer service. Find out how by contacting us now.

Powerful CRM software delivered as a service through the cloud

Microsoft Dynamics CRM Online integrates all of your systems, business and customer information into a single system, accessible to all your staff, from any location.

Sales
Service
Marketing
Social

scrn-crm-overview-salesSell effectively

Your customers know more than ever before—making buying decisions before you can even engage. Your sales team must adapt to the new customer journey. We enable you to zero in, win faster, and sell more.

 

 

With Microsoft Dynamics CRM, we help you reimagine sales around this new customer journey. Your sales reps can zero in and focus on the most impactful activities. You can win faster by making every customer conversation more relevant, valuable, and productive. And you can sell more with better insight, understanding, and pipeline confidence.

  • Meet customers anywhere, on any device
  • Work smarter to close more deals faster
  • Build your network and relationships
  • Empower your sales teams
  • Gain real-time sales insights

scrn-multi-channel-serviceCare everywhere

Service expectations have changed forever. Social and mobile have transformed customers' expectations. Customers expect quality, personalized service, on their terms. We help you earn loyalty, empower agents, and drive resolution with amazing service -any time, via any channel.

With Microsoft Dynamics CRM, you can earn customers for life by providing relevant, personalised service—at any time and via any channel. Empower your agents with everything they need at their fingertips to deliver amazing customer service.

  • Offer service anytime, anywhere
  • Empower agents. Wow customers
  • Manage cases faster
  • Find the right answers at the right time
  • Engage on your customers' terms

scrn-crm-overview-marketingMarket smarter

Marketing needs are constantly changing. You need to engage customers in new ways across new channels, while showing the ROI of investments. We help you engage customers, build pipeline, and demonstrate impact. Marketers own more of the customer journey and must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments.

With Microsoft Dynamics Marketing, we help you unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life—engage customers across channels, build pipeline, and demonstrate the impact of your marketing.

  • Design your customer journey
  • Build sales pipeline. Drive revenue.
  • Streamline planning and execution
  • Listen and engage customers on social
  • Demonstrate your marketing impact

scrn-crm-overview-socialSocial for everyone

Social insight can inform great customer experiences, ensuring that messages resonate while highlighting trends that impact your brand. But it shouldn't cost a fortune or be limited to a few—it should be part of everything you do.

In today's social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms, which increasingly means getting on social.

Microsoft Dynamics CRM enables your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Microsoft Dynamics CRM.

  • Turn sentiment into opportunity
  • Move faster as a team
  • Engage on your customers' terms

Sales

scrn-crm-overview-salesSell effectively

Your customers know more than ever before—making buying decisions before you can even engage. Your sales team must adapt to the new customer journey. We enable you to zero in, win faster, and sell more.

 

 

With Microsoft Dynamics CRM, we help you reimagine sales around this new customer journey. Your sales reps can zero in and focus on the most impactful activities. You can win faster by making every customer conversation more relevant, valuable, and productive. And you can sell more with better insight, understanding, and pipeline confidence.

  • Meet customers anywhere, on any device
  • Work smarter to close more deals faster
  • Build your network and relationships
  • Empower your sales teams
  • Gain real-time sales insights
Service

scrn-multi-channel-serviceCare everywhere

Service expectations have changed forever. Social and mobile have transformed customers' expectations. Customers expect quality, personalized service, on their terms. We help you earn loyalty, empower agents, and drive resolution with amazing service -any time, via any channel.

With Microsoft Dynamics CRM, you can earn customers for life by providing relevant, personalised service—at any time and via any channel. Empower your agents with everything they need at their fingertips to deliver amazing customer service.

  • Offer service anytime, anywhere
  • Empower agents. Wow customers
  • Manage cases faster
  • Find the right answers at the right time
  • Engage on your customers' terms
Marketing

scrn-crm-overview-marketingMarket smarter

Marketing needs are constantly changing. You need to engage customers in new ways across new channels, while showing the ROI of investments. We help you engage customers, build pipeline, and demonstrate impact. Marketers own more of the customer journey and must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments.

With Microsoft Dynamics Marketing, we help you unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life—engage customers across channels, build pipeline, and demonstrate the impact of your marketing.

  • Design your customer journey
  • Build sales pipeline. Drive revenue.
  • Streamline planning and execution
  • Listen and engage customers on social
  • Demonstrate your marketing impact
Social

scrn-crm-overview-socialSocial for everyone

Social insight can inform great customer experiences, ensuring that messages resonate while highlighting trends that impact your brand. But it shouldn't cost a fortune or be limited to a few—it should be part of everything you do.

In today's social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms, which increasingly means getting on social.

Microsoft Dynamics CRM enables your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Microsoft Dynamics CRM.

  • Turn sentiment into opportunity
  • Move faster as a team
  • Engage on your customers' terms

Discover how Microsoft Dynamics CRM Online could give your business the competitive edge.

Over the past 20 years, GCC has worked with many businesses like yours to realise the benefits of technology. We are confident that Microsoft Dynamics CRM Online has the potential to make a real difference to your business, which is why we are bringing it to your attention now.

Get in touch to see how we can help your business.