Microsoft End of Support 2023

Microsoft End of Support 2023

Each year Microsoft launch new, innovative products as well as releasing improvements to existing products. And, as new products are released, older products and services are retired or placed into end of support.

Here you will find all the information and links that you need to fully understand ‘Microsoft’s Lifecycle Policy’ and what this means.

We have summarised: what each support status means, why Microsoft do this, the products & services that will be affected in 2023, how this may impact you and what your options are.

If you need further information, please contact the GCC Team.

What are the different support statuses?

We will explain the differences between Microsoft’s statuses (per Microsoft’s software lifecycle policy):

  • Extended Support
    Is the phase following mainstream support, with limited support only, covering security updates and the ability to request non-security fixes for selected products.
  • End of Support
    Is the end of Extended Support – when support and servicing will no longer be available.
  • End of Service
    When a specific version, feature update, or servicing channel of a product will no longer receive quality or security updates, it has reached the end of servicing.
  • Product Retirement
    A product retirement is the end of availability and support.

Why do Microsoft do this?

It is a standard practice for technology companies to withdraw support for older versions of products and services.

Microsoft invest in research and development to improve their products and services – doing so in line with customer feedback and new technologies.

Key Products affected in 2023

The key products that will be affected in 2023 are as follows:

  • Server 2012
  • SQL 2012
  • Windows 10 Pro 21H2
  • Office Suite 2019

GCC would like to bring particular attention to these specific products as they are essential for operating your back-office system. If you have any of the above systems, with no plan in place we strongly recommend taking action now to prevent any service or support issues.

All Microsoft Products & Services affected in 2023

See below for a comprehensive list off all the Microsoft products and services that are retiring, reaching end of service, end of support or moving into extended support.

If you need further information, please contact the GCC Team.

Product Retirements

Visio Services in SharePoint (in Microsoft 365)February 10, 2023
Microsoft Store for Business and EducationMarch 31, 2023
KaizalaAugust 31, 2023
Microsoft Azure Virtual Machine (classic)

Scheduler for Microsoft 365
September 1, 2023

End of Service

Microsoft Endpoint Configuration Manager, version 2107February 2, 2023
FSLogix, version 2210March 3, 2023
Dynamics 365 Business Central on-premises (Modern Policy), 2021 release wave 2, version19.xApril 12, 2023
Windows 10 Enterprise and Education, version 20H2

Windows 10 IoT Enterprise, version 20H2
May 9, 2023
Microsoft Endpoint Configuration Manager, version 21H2June 1, 2023
Windows 10 Home and Pro, version 21H2June 13, 2023
Microsoft Endpoint Configuration Manager, version 2203October 6, 2023
Dynamics 365 Business Central on-premises (Modern Policy), 2022 release wave 1, version 20.x

Windows 11 Home and Pro, version 21H2
October 10, 2023

End of Support

Dynamics AX 2012 R3
Dynamics NAV 2013
Dynamics NAV 2013 R2
Internet Information Services (IIS), ISS 8.5 on Windows 8.1
Microsoft Diagnostics and Recovery Toolset 8.0
Microsoft Report Viewer 2012 Runtime
Microsoft Report Viewer Redistributable 2012
Microsoft Workflow Manager 1.0
Service Bus for Windows Server
User Experience Virtualization (UE-V) 1.0
Visual Studio 2012
Visual Studio Team Foundation Server 2012
Windows 7, Extended Security Update Year 3
Windows 8.1
Windows Defender For Windows 8 and 8.1
Windows Embedded 8.1 Pro
Windows RT
Windows Server 2008, Extended Security Update Year 3
Windows Server 2008 R2, Extended Security Update Year 3
January 10, 2023
Access 2013
Dynamics GP 2013
Dynamics GP 2013 R2
Excel 2013
Exchange Server 2013
HPC Pack 2012
HPC Pack 2012 R2
Lync 2013
Microsoft Lync Phone Edition
Microsoft Lync Server 2013
Microsoft Office 2013
Microsoft OneNote 2013
Outlook 2013
PowerPoint 2013
Project 2013
Project Server 2013
Publisher 2013
SharePoint Foundation 2013
SharePoint Server 2013
Skype for Business 2015
Visio 2013
Word 2013
April 11, 2023
BizTalk Server 2013
BizTalk Server 2013 R2
Dynamics 365 for Customer Engagement Apps, version 9 (on-premise update), Original Release (ver 9.0)
Microsoft BitLocker Administration and Monitoring 2.0
Microsoft SQL Server 2008, Extended Security Update Year 4 (Azure only)
Microsoft SQL Server 2008 R2, Extended Security Update Year 4 (Azure Only)
Microsoft SQL Server 2012, Extended Security Update Year 1
Visual Studio 2022, Version 17.0 (LTSC channel)
Windows Embedded 8 Standard
Windows Embedded 8.1 Industry
July 11, 2023
Excel 2019 for MAC
Hyper-V Server 2012
Hyper-V Server 2012 R2
Internet Explorer 7
Internet Information Services (IIS), IIS 8 on Windows Sever 2012
Internet Information Services (IIS), IIS 8.5 on Windows Server 2012 R2
Microsoft Office 2019 for MAC
Microsoft Office Audit and Control Management Server 2013
Outlook 2019 for MAC
PowerPoint 2019 for MAC
Windows Embedded Compact 2013
Windows Embedded POSReady 7, Extended Security Update Year 2
Windows Embedded Standard 7, Extended Security Update Year 3
Windows MultiPoint Server 2012
Windows Server 2012
Windows Server 2012 R2
Windows Server Update Services for Windows Server 2012
Windows Server Update Services for Windows Server 2012 R2
Windows Storage Server 2012
Windows Storage Server 2012 R2
Word 2019 for MAC
Oct 10, 2023

Products moving to Extended Support

Dynamics GP 2018
Dynamics GP 2018 R2
Dynamics NAV 2018
Visual Studio Team Foundation Server 2018
January 10, 2023
Access 2019
Dynamics 365 Business Central on-premises (Fixed Policy)
Excel 2019
Microsoft Office 2019
OneNote 2019
Outlook 2019
PowerPoint 2019
Project 2019
Publisher 2019
Visio 2019
Word 2019
October 10, 2023

Are you using a product listed above? If you are, talk to us today…

What does this mean?

Products that have reached their ‘Extended Support End Date’ will no longer receive patches, security updates, or support from Microsoft.

If you choose to continue using any of the products or services listed above without taking any action, your organisation may become more susceptible to security threats. These vulnerabilities will only become more pronounced with time, so it is crucial that you take action.

For the products and services transitioning to “Extended Support,” you will have access to free security updates and the option to pay for non-security updates and support. This is considered a last-resort solution for products or services that have surpassed their end-of-support date.

Therefore, it is not advisable to persist with their use unless you have a compelling reason, such as being constrained by specific applications or infrastructure that necessitate this version.

How does this impact you?

Microsoft End of Support

What are your options?

Microsoft End of Support


When your software goes beyond its support lifecycle, we strongly recommend that you upgrade to the latest version.

This step makes sure your software has access to security updates and Microsoft’s support services.

The upgrade process may involve acquiring licenses, migrating, and conducting compatibility tests with your current systems.


Rather than opting for an upgrade to an on-premise software version, explore the advantages of moving to a cloud-based solution.

GCC can assist you in evaluating your current IT infrastructure and business needs, and identify the most fitting cloud solution.

Microsoft End of Support


While your software will continue to function after the end-of-support date, it’s essential that you are aware that your systems and applications will become progressively susceptible to cyber threats.

Your system will be left without official support, and Microsoft won’t be available to assist.

By proactively taking steps, you can make sure your organisation is not impacted by any Microsoft products or services that are moving outside of mainstream support.

When Microsoft’s products or services move out of mainstream support, we recommend you upgrade your systems and plan ahead.

Contact the GCC Team, if you would like to discuss your needs in more detail.


“The Microsoft 365 system is not only robust – it also helps us be very responsive. We just couldn’t have done that before.”

Richard Gurd, IT Strategy Lead @ Salisbury Cathedral

Products – Microsoft

Microsoft Software can help your business to become more competitive, more efficient & more productive.

GCC has the expertise and experience to help you decide on the right Software for your business, from the many options available.


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